Business Phone Systems Portsmouth — Every Business, Every Platform
Crackly lines, missed calls, costly ISDN bills, unreliable auto-attendants — we solve them all. New VoIP installation, hosted PBX, SIP trunking, ISDN migration, system expansion or emergency maintenance. Portsmouth-based engineers. 25+ years experience.
0+
Years Experience
0+
Systems Installed
0+
Sectors Served
24/7
Support Available
Fast Track: Same-day turnaround
Fast. Reliable. 6-Month Warranty.
All repairs include
6-Month Warranty ✓
Google Reviews
4.6 ★ Rated
5-Star Rated
Google Reviews
Fully Insured
Complete cover
Same-Week Install
All property types
Portsmouth-Based
Local engineers
Why Choose Our Phone Systems?
From a two-line SME in Southsea to a 50-extension office in Lakeside, we design, install, and maintain phone systems that just work. No dropped calls, no confusing menus, and no surprise bills.
VoIP & Traditional
The PSTN switch-off is coming — we help Portsmouth businesses transition smoothly to VoIP. But if you still need ISDN or analogue lines, we support those too. Hybrid setups are our speciality.
Right-Sized Systems
We don't sell you a 100-extension system for a 5-person office. We assess your call patterns, growth plans, and budget, then recommend a system that fits — whether that's a hosted cloud PBX or an on-premises PBX.
Call Recording & Menus
Auto-attendants, hunt groups, call queuing, call recording for compliance, voicemail-to-email — we configure all the features your business needs. If you can describe how you want calls to flow, we can build it.
Softphones & Mobile
Take your extension on your mobile. Our VoIP systems support softphones on iOS, Android, and desktop — so your team can make and receive business calls from anywhere with a data connection.
Ongoing Support
Phone systems need maintenance — moves, adds, changes, and the occasional "how do I transfer a call again?" Our support contracts include unlimited moves and changes, plus priority response when something goes wrong.
Portsmouth Business Focus
We've installed phone systems in solicitors' offices on Guildhall Walk, estate agencies across Southsea, medical practices near QA Hospital, and startups at the Innovation Centre. We understand Portsmouth business needs.
How Phone System Installation Works
Free Consultation
We visit your Portsmouth office, assess your current setup, understand your call flow, and recommend a system that matches your needs and budget. No jargon, no hard sell.
Design & Quote
We design your system — extensions, hunt groups, auto-attendants, call recording — and provide a fixed-price quote covering hardware, installation, and configuration.
Install & Train
We install the system, configure every extension and feature, and train your team on call handling, transfers, voicemail, and any other features they'll use. We're on standby for the first week to handle any questions.
Who We Install Phone Systems For
No two businesses have the same phone requirements. A 3-person Portsmouth estate agency has completely different needs to a 60-seat call centre in Fareham. We design the right system for each environment — not a one-size-fits-all package.
Offices & SMEs
VoIP, hosted PBX, auto-attendant, hunt groups
Hotels & Hospitality
In-room extensions, PMS integration, reception routing
Retail & Shops
Multi-branch, click-to-call, EPOS integration
Healthcare
GP surgeries, dental, care homes — GDPR compliant
Professional Services
Solicitors, accountants, estate agents, consultancies
Call Centres
High-capacity, call queuing, recording, analytics
Industrial & Warehouses
Rugged handsets, paging, site-wide intercom
Multi-Site & National
One number, multiple locations, centralised management
VoIP & Cloud Phone Systems Portsmouth
Traditional ISDN and analogue phone lines are expensive, inflexible, and nearing their end. A well-designed VoIP or hosted PBX system costs less, works better, and gives your Portsmouth business the features that once only large enterprises could afford.
Why Portsmouth Businesses Are Switching to VoIP
Dramatically Lower Line Rental Costs
Most Portsmouth businesses switching from ISDN to SIP trunking or hosted VoIP see immediate monthly savings. No expensive ISDN line rental, no per-minute call charges to extensions — just a simple per-user fee.
Scale Up or Down Instantly
Add a new user the same day. Remove a line with a click. Traditional PBX systems require expensive engineer visits to add capacity — VoIP lets you scale your phone system exactly as your business grows or shrinks.
Work From Anywhere — Same Office Number
Staff working from home or on the road can answer and make calls using their Portsmouth office number from a smartphone app or laptop softphone. No call forwarding costs. No missed calls.
Auto-Attendant, Hunt Groups & Call Queuing
"Press 1 for Sales, Press 2 for Support" — professional auto-attendants, call queuing, ring groups, voicemail-to-email and call recording are all standard on modern VoIP systems. Previously only available to enterprise businesses.
Call Analytics & Recording
See call volumes, response times, missed calls, busiest periods and agent performance — all from a web dashboard. Call recording for compliance, training, and dispute resolution. Invaluable for any customer-facing business.
VoIP Benefits
Up to 60% Cost Saving
- No ISDN line rental
- Free internal calls
- Remote working included
Portsmouth Engineers
Same-Week Installation
Hosted PBX — Enterprise Features, No On-Site Hardware
A hosted PBX moves your entire phone exchange to the cloud. We configure, host, and maintain it remotely — meaning no server room hardware, no PBX box to maintain, and no engineer visits for configuration changes. You get every enterprise feature with none of the headache.
- Auto-attendant (IVR) with custom greetings
- Hunt groups, call queuing, call recording
- Voicemail to email for every extension
- Mobile app — take your office number anywhere
- Multi-site — all offices on one number range
- CRM integration — call pops on incoming calls
Phone System Services — Installation, Maintenance, Expansion & More
Whether you need a brand new phone system, a replacement for ageing equipment, an expansion for a growing team, or reliable maintenance and support — we cover every aspect of business telephony across Portsmouth and Hampshire.
New Phone System Installation
Complete new business phone system design and installation — from free on-site survey and system design through to cabling, hardware supply, configuration, staff training, and handover. All property types, all business sizes.
- Free site survey & system design
- VoIP, hosted PBX, or on-site PBX
- Number porting — keep your existing numbers
- Staff training on new system included
Maintenance & Support Contracts
Ongoing phone system maintenance with defined SLAs — remote fault resolution, firmware updates, configuration changes, and fast on-site response when needed. Covers all major platforms including 3CX, Yealink, Panasonic, Avaya, and more.
- Remote support — most faults resolved same day
- On-site response for hardware faults
- All platforms & brands supported
- Defined SLA response times
Phone System Replacement
Old PBX playing up? ISDN lines being switched off? We replace legacy phone systems with modern VoIP or hosted PBX — minimising disruption and ensuring your existing numbers are carried over. Often reuses existing cabling.
- ISDN & PSTN migration specialists
- Number porting — zero disruption
- Legacy PBX → modern VoIP
- Reuse existing cabling where possible
System Expansion
Growing team? Opening a second location? We expand your existing phone system — adding extensions, new sites, additional lines, or upgrading capacity. Whether you have 5 users or 500, we scale your communications to match your growth.
- Add extensions & lines to existing system
- Connect multiple sites under one system
- SIP trunk capacity increases
- New office / branch office setup
Fault Finding & Emergency Repair
Phone system down? Lines dropping? Poor call quality? We diagnose and resolve phone system faults — remotely where possible, on-site when needed. Emergency callout available. All brands and platforms supported.
- Emergency same-day callout available
- Remote diagnosis — fast resolution
- All brands: Avaya, Panasonic, 3CX, Yealink
- Line quality, hardware & config faults
Microsoft Teams Calling
Already using Microsoft 365? We enable full PSTN calling through Teams — turning every laptop, PC or mobile into a business phone. Make and receive calls to any number, direct from the Teams app. Ideal for hybrid workers and remote teams.
- Direct Routing & Calling Plans setup
- Existing numbers ported to Teams
- Auto-attendant & call queues in Teams
- Works on desktop, mobile & desk phone
Phone Systems & Platforms We Install
We're platform-independent — we recommend and install the system that's genuinely right for your business, not the one that earns us the best margin. These are the platforms we work with most frequently across Portsmouth and Hampshire.
3CX — Hosted & On-Premise
3CX is one of the most capable and cost-effective business phone platforms available. We install, configure and maintain 3CX systems — hosted in the cloud or on your own server. Includes softphone apps, web client, CRM integration, and video calling.
- Certified 3CX installation partner
- Cloud hosted or self-hosted
- Mobile app, softphone, desk phone
Hosted PBX (Platform-Neutral)
We work with multiple hosted PBX platforms to ensure you get the right fit for your business. Auto-attendant, call recording, voicemail-to-email, call queuing, and analytics — all managed remotely from our Portsmouth base.
- No on-site hardware required
- Remote configuration & management
- Multi-site under one system
Microsoft Teams Calling
For Microsoft 365 businesses, Teams Calling turns the software your team already uses into a complete phone system. We handle Direct Routing setup, number porting, auto-attendant configuration, and ongoing support.
- Direct Routing & Calling Plans
- Auto-attendant & call queues
- Microsoft 365 certified engineers
SIP Trunking (ISDN Replacement)
Already have a PBX? SIP trunks replace your ISDN lines with internet-based calling — cutting line rental costs dramatically while keeping your existing phones and internal extensions untouched.
- Keep existing PBX & handsets
- Immediate cost reduction
- Number porting included
Traditional & Legacy PBX
We still support, expand and maintain traditional on-site PBX systems from Panasonic, Avaya, Mitel, NEC and others. If your existing system works and you don't want to replace it, we'll keep it running — and upgrade it when the time is right.
- Panasonic, Avaya, Mitel, NEC, BT
- Extensions added, faults resolved
- No forced upgrades
Softphone & Mobile Integration
Modern phone systems extend to smartphones and laptops — staff answer and make calls using their business number from anywhere. We configure and deploy softphone apps, mobile clients, and call forwarding strategies for hybrid and remote teams.
- iOS & Android business phone apps
- Remote workers on same extension
- No extra hardware required
Over 25 years helping Portsmouth & Hampshire businesses communicate.
How We Install Your Phone System
A clear, structured process from first call to live system — minimising disruption and ensuring your new phone system is exactly what your business needs.
Free Survey
We visit your Portsmouth or Hampshire premises, assess your current setup, understand your call volumes and requirements, and identify any cabling or infrastructure needed.
Design & Quote
We design the right phone system for your business and budget — specifying the platform, hardware, lines, and configuration. Clear written quote with no hidden costs.
Installation
Our engineers install, cable, and fully configure your new phone system — porting existing numbers, setting up auto-attendants, configuring extensions, and testing every line.
Support & Maintenance
Staff training on handover, then ongoing maintenance and support — remote fault resolution, system changes, and on-site assistance when required. We don't disappear after installation.
Ready for a Better Business Phone System?
Contact our team today for a free, no-obligation survey and quote. We'll assess your current setup, understand your requirements, and recommend the right phone system for your Portsmouth or Hampshire business.
Book Your Free SurveyOr call us now: 02392 733 174
Frequently Asked Questions
Answers to the most common questions Portsmouth and Hampshire businesses ask us about phone systems.
What is the PSTN switch-off and how does it affect my Portsmouth business?
BT Openreach is switching off the traditional PSTN and ISDN telephone networks. Any Portsmouth or Hampshire business still using an ISDN line, analogue landline, or traditional PBX connected via ISDN will need to migrate to VoIP, SIP trunking, or a hosted phone system. We manage the entire migration — porting your existing numbers and ensuring zero disruption to your business communications.
Can I keep my existing phone number when switching to VoIP?
Yes — in the vast majority of cases we can port your existing Portsmouth or Hampshire phone number to your new VoIP or hosted phone system. Number porting is a straightforward process and we manage it entirely on your behalf. Your customers dial the same number as always. There is no interruption to service during the porting process.
What is the difference between VoIP, hosted PBX, and SIP trunking?
VoIP (Voice over IP) simply means making phone calls over the internet rather than traditional phone lines. Hosted PBX is a complete cloud-based phone exchange — your entire phone system is managed remotely in the cloud, with no on-site hardware. This is ideal for businesses that want enterprise features without the complexity of managing equipment. SIP trunking connects an existing on-site PBX to the internet, replacing ISDN lines at lower cost — you keep your existing desk phones and internal extensions. We advise on the right solution for your specific business size, budget, and requirements during your free survey.
How much does a business phone system installation cost in Portsmouth?
Costs vary depending on the number of users, chosen platform, and whether additional cabling is required. Hosted and VoIP systems typically have lower upfront costs than traditional PBX hardware, with predictable monthly per-user pricing. SIP trunking replaces ISDN lines at significantly lower monthly cost. We offer completely free, no-obligation site surveys and written quotes. Call us on 02392 733 174 or submit an enquiry below for a tailored quote for your business.
Do you support existing phone systems, or only new installations?
We support both. We install new systems and we maintain, repair and expand existing systems across all major brands — including Panasonic, Avaya, Mitel, NEC, BT, 3CX, Yealink, Grandstream and more. If your current phone system is working well but needs an additional extension, a new feature, or a fault resolved, we can help without requiring a full replacement. We offer maintenance contracts and emergency callout for existing systems.
Can our team work from home and still use the office phone system?
Yes — modern VoIP and hosted PBX systems include smartphone and laptop softphone apps as standard. Remote workers answer and make calls using their office extension number, appear in the company directory, and transfer calls to colleagues — exactly as if they were in the office. This is one of the biggest practical benefits of moving to a VoIP system and requires no additional hardware for most staff members.
Do you cover areas outside Portsmouth?
Yes. While we are based in Portsmouth, we regularly work across Hampshire — including Fareham, Gosport, Waterlooville, Havant, Southampton, Chichester, and the wider region. For remotely managed systems such as hosted PBX and VoIP, location is essentially irrelevant — we can configure and support your phone system from anywhere. Contact us to discuss your location.
Book a Free Phone System Survey
Tell us about your business, current setup, and what you need — we'll come back to you quickly with a free no-obligation survey and quote.
Contact Details
Call Us — Free Survey
02392 733 174Email Us
[email protected]Our Office
First Floor, Unit 4 Durham St,
Portsmouth PO1 1NR
Hours
Mon–Fri: 9am–5:30pm
24/7 Emergency Callout
Areas We Cover
Brands & Platforms We Support
3CX · Yealink · Panasonic · Avaya · Mitel · NEC · BT · Grandstream · Cisco · Microsoft Teams · Polycom · Snom